This post was inspired by Ludette Luab’s blog entry. Just like her, I see question marks popping out when I tell people that I am a JDE Analyst Programmer Support person.
JDE is short for J.D. Edwards which is a software company that created the OneWorld business application. OneWorld is a database driven accounting software.
APN (NZ Herald) uses JDE OneWorld to track subscription payments, adverts billing, newstrade returns, outdoor billboard rentals, payables, receivables, cash receipts, bank reconciliation and so much more. Our company publishes 10 regional daily newspapers and several weekly lifestyle and fashion magazines. We also have outdoor advertising. The JDE software tracks the sales of each publication daily. Let me cite one example – if someone advertises with NZ Herald, the information is fed to the system, which calculates the cost of the advert based on page size and colour as well as days of the week the advert will be for. The system will then bill the client based on the number of runs the advert will be published for. There are different sets of data coming from other software applications which needs to integrate to JDE. My job is to make sure that the data is validated – the advert is marked to the correct publication and the client is billed the precise amount. Triggers to alert the ‘Top Wigs’ when data does not match certain parameters are expected to run smoothly. Automated statement of accounts, invoices, buyer created invoices and reports that are used to verify data needs to give out accurate output at all times. Figuring out how to make a slow process run faster is also part of my job. Thus the ‘Analyst Programmer’ on the job title.
On a typical day, I would get calls from users requesting for new reports, pleas to fix data entry catastrophes that can only be caused by them, questions on why the GL is out of balance, how to record credit card dishonours, request for user access, password resetting and why their computer is ef’ing too slow (for real!). This is where the ‘Support’ role from the job title kicks in.
Our department is made up of several groups, each supporting different softwares. One group support Microsoft Exchange and networks. Another group handle the Database Administration. Everytime a user needs help, the Help Desk receives the call and matches each request to the correct department to which the call will be transferred to.
We get to support all kinds of users, the brilliant ones, bright ones, nag pa bright bright, dili kaayo bright ug worst – walay utok. =) Thus, it is up to us to distinguish which one to take seriously. After one year on this job, I have matched the names to a category.
The last day of every month is the busiest. Labaw na gyud ang year end and audit season.
So this is what I do. Still scratching your head? Then, maybe I should just be a Pole Dancer, aye? =)
whether a JDE analyst programmer(still greek to me,haha) or pole dancer, you are still very admirable and someone i want to be=)
you can be whatever you want to be chi=) but i think over qualified ra kaayo ka to be a pole dancer…the IT world needs you=)
sa akong next life time, i will want to be a pole dancer. =)
damgohon nalang ni nako nga igat kaayo ko ug sexy. hehehe
and thank you for the kind words. ni bukad na gyud pag-ayo akong atay.
Comment by chelo — April 8, 2009 @ 7:56 pm |
Welcome to the club Chi! The club that goes crazy and ballistic at the end of every month, quarter and year! The club that cannot also go on vacation around these times! Hehehe… Your company must be a big user of JDE to have their own in-house programmer or JDE Support staff.
4 me sa team. i have only touched code where most users complain about, there are other modules that i have still to understand. all applications from different companies integrate with JDE so mas labad among ulo to handle the conversion of data which runs overnight. sakto gyud ka re month end. and most often mo timing gyud nga ang mga problema mo gawas pud ug month end. huhuhu
Comment by Liza — April 9, 2009 @ 4:07 am |
wow! impressive! at least now, somehow, have an idea on what you do. =) we have the same problem, we work in development. *grin*
pole dancer sounds nice, too! but chelo is right, you are overqualified! =)
bitaw nice kaayo ang pole dancer sa? i hope i have the body to go with it kay ma bali unya ang pole if kat kat ko. hehehe.
it is easier to say ‘maid’ ko para sayon ra sabton. miss you, ai.
Comment by Aileen — April 9, 2009 @ 5:44 pm |
I wish I have the brains like you. I am just wired differently that I am having difficulty understanding the instructions in my photoblog. I admire people like you.
it is really not as difficult as you think. kung kaya ng mom ko, i’m sure kaya ninyo. iba naman kasi ang interests ninyo. sa area naman ng gardening, bow naman ako sa iyo.(oh and cooking too. that is something that will take years for me to do right).
Comment by Lou — April 11, 2009 @ 5:00 pm |
amazing ka, chi! ga-nosebleed ko gabasa oi. :hide: pero pwede japon ka mag-pole dancer on the side. why not, peanut? hehe. mao nay giingon na high-hots kay di lang basta2x na pole dancer. =)
sa on? naa ba kahay mo hire ug tambok nga pole dancer. mabali ang pole, jin. =) supportive kaayo ka mam oi. makahilak gyud ko nimo ba.
Comment by Jin — April 13, 2009 @ 7:05 am |
wow!!! wala na lang ko moanalyze imong job uy kay dili man ko kasabot ana. I am proud of you gyud tels and how you have grown to be able to master this JDE thing. Liwat baya ka nako….hehehe even if type B+.
One year pa lang gani ang nilabay. After another year puede na nimo pulihan si Peter.
Guess after the makabuang nga trabaho in the office you are still looking forward to the evenings and week ends with the boys–Insoy and Basti….apil na si Roland. Then you become normal again from being a nerd for 4 days.
I love you Tels.
love you too mom. nganong na type B+ gani ko? hehehe
Comment by mom — May 22, 2009 @ 8:01 am |